Privacy policy

Effective date: August 26, 2026

This Privacy Policy explains how Haribears ("we", "us", "our"), operating at haribears.com, collects, uses, and protects your personal information when you visit or shop with us.

Information We Collect

  • Contact details you provide at checkout: name, shipping and billing address, email address, and phone number (if given)
  • Order details: items purchased, order value, and order history
  • Device and usage information collected automatically, such as browser type and pages visited

Payment information is processed directly by our payment providers and Shopify's secure checkout — we do not store your full payment card details.

How We Use Your Information

  • To process and fulfil your orders, including shipping and customer support
  • To communicate with you about your order
  • To improve our store, products, and customer experience

We do not sell your personal information to third parties.

Cookies

We use cookies and similar technologies to keep our store functioning properly (e.g. your cart) and to understand how visitors use our site.

Sharing of Information

We share information only as needed with service providers who help us run our store, such as our ecommerce platform (Shopify), payment processors, and shipping carriers.

Children's Privacy

While our products are designed for children, our store is intended to be used by adults (parents/guardians) making purchases. We do not knowingly collect personal information directly from children.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

Contact Us

For any privacy-related questions, reach us via our Contact page or on Instagram @haribears.kids.