Orders are processed within 1–3 business days, then typically arrive within 8–15 business days depending on your location. You'll get a tracking link by email as soon as it ships. See our Shipping & Delivery page for details.

Our kids' clothing runs from newborn through age 8. Not sure what to pick? Check out our Size Guide for height and weight ranges by age.

You'll receive an order confirmation email right after checkout, and a second email with tracking details once your order ships.

Use the tracking link in your shipping confirmation email. If you can't find it or need help, message us on Instagram @haribears.kids.

We offer a replacement or refund if your item arrives damaged, defective, or wrong, or if it's confirmed lost in transit — reported within 48 hours of delivery with photos. We don't currently offer exchanges or returns for wrong size/colour or change of mind. See our Returns & Refunds page for the full policy.

Yes, we ship to customers around the world. Delivery times vary by destination — typically 8–15 business days after processing.

The fastest way to reach us is Instagram @haribears.kids, or use our Contact page. Our support hours are Monday–Friday, 9:00 AM–6:00 PM.